Censorship by private companies is a topic that divides free-marketers but has suddenly become important in the wake of Twitter and Facebook’s recent attempts to squash a New York Post story alleging corruption in the Biden family. Last year, economist James Miller argued that, just as the power company can’t turn off your electricity for being a Trump supporter, social media companies shouldn’t be able to silence you for your political opinions. Others have argued that companies can silence whomever they like because it’s their company. This is a red herring that misses the fact that reform would actually reduce government intervention, by narrowing something called Section 230 immunity.
First, what free-marketers agree on: regulation of speech by government is both unconstitutional and a very bad idea. From 1949 to 1987, the so-called “Fairness Doctrine” rule was used to utterly silence the right – Rush Limbaugh was still a salesman for the Kansas City Royals until Reagan finally repealed the rule, and Murray Rothbard famously could fit the entire libertarian movement in a living room. The Doctrine’s repeal opened the floodgates for talk radio, then Fox News, and now content from the Mises Institute to Prager University to the Babylon Bee. Given that the vast majority of Federal workers remain partisan Democrats — the “Deep State,” if you will, hasn’t changed its colors – reimposing regulation of speech likely means a return to socialist domination of speech.
However, actual solutions being proposed involve, not more regulation, but less. In particular, narrowing an immunity that was granted to online platforms in Section 230 of the 1996 Communications Decency Act. This was a special immunity from liability for user-posted content, so long as the company was acting as a platform open to all comers – think “common carrier” rules like the phone company.
Ironically, an original selling point of Section 230 was to prevent censorship, by creating a safe harbor so companies could let people express themselves online. And that’s how Section 230 worked for the first 20 years, on the understanding that active censorship would convert an online platform into a publisher with the same liability exposure as, say, a newspaper.
From a business perspective, this platform vs publisher distinction was existential for social media companies. Because liability exposure would mean either ruinous lawsuits for crazy things users say, or it would require an army of content moderating lawyers to meticulously pre-approve the 500 million tweets per day that are sent on Twitter. This meant, up until 2016, that social media companies were very careful to maintain a hands-off policy, allowing essentially all legal speech so they don’t lose that shield.
This started changing in 2016, as Progressive pressure was brought against social media companies for the sin of giving voice to conservatives during the Brexit referendum, followed soon after by Donalds Trump’s election victory. Meanwhile, individual judges increasingly interpreted 230 more broadly as permitting censorship-at-will. In fact, European regulators actually started requiring censorship for any speech individual regulators personally regarded as too right-wing. This, unfortunately, built a broad censorship capability in social media companies.
Given the existential importance of the shield, social media companies started gradual, demonetizing users so they couldn’t earn money on their channels. They moved on to outright bans, again starting gradual by banning intentionally provocative users like former Breitbart editor Milo Yiannopolos and Alex Jones of Infowars, and now on to increasingly mainstream users including, last week, the largest conservative newspaper in the US, the New York Post.
Because a divided Congress won’t rewrite 230, practical reform involves narrowing 230 immunities so egregious censorship becomes, once again, a bad choice for social media. Supreme Court Justice Clarence Thomas has openly wished for a test-case so the Court can do this, while market-friendly FCC director Ajit Pai has proposed rules narrowing 230 immunities back to what they used to be.
These solutions highlight that social media censorship isn’t a binary question of market-vs-regulation, rather it’s a question of an existing government intervention being now used to censor rather than give voice. Indeed, the pure free-market position would be repealing 230 altogether, so that Twitter or Facebook face the same liability as the New York Post or, indeed, as you and I.
The alternative to reforming 230, of course, is to leave it to the market. After all, Myspace was the dominant platform until Facebook came along. Unfortunately, the market isn’t as compeitive as it used to be. Conservative-friendly social media startups such as Gab and Parler have faced a gauntlet of harassment and chokepoints, from being denied bank accounts or payment accounts to being denied essential services like web hosting or hacker protection. Given the recent explosion in corporate “wokeness,” this harassment isn’t going away, in fact is likely to increase.
Beyond harassment and the natural network effects of social media, there are other anti-competitive tactics that hobble new entrants. Facebook itself rose by “scraping” user information from Myspace, something it now forbids, and other social media companies have copied this anti-competitive strategy. Meanwhile, Facebook in particular buys promising competitors like Instagram or WhatsApp, essentially buying an insurance policy against future competition. As a result, the competitive landscape in social media has changed markedly from the Myspace era. Of course, regulators could punish these strategies with aggressive anti-trust but, again, that brings government uncomfortably close to patrolling speech, so it’s playing with fire.
At this point, there is broad consensus that censorship is problematic – not only among libertarians and conservatives, but fully 76% of Americans think tech has too much influence on political discourse – just 6% think too little. Progressives would never tolerate being silenced by a roomful of activists at Twitter or Facebook, and neither should we.
Doing what we can to help narrow Section 230 immunities back to a free speech interpretation could solve this while actually reducing government involvement in speech. While naively throwing up our hands and hoping some free-speech startup someday survives the woke gauntlet is equivalent to quitting the field of ideas while the other side is very much on the march.
Reprinted with permission from Mises.org.